Trust Center
Welcome to Shiftbase's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.
Access is tightly monitored and controlled at our company. We are happy to provide more details about our access control practices upon request.
We follow industry best practices for endpoint security. We are happy to provide more details about our endpoint security practices upon request.
We protect our corporate network against external & internal threats.
Trust Center Updates
New subprocessor: Customer.io
In accordance with our obligations under Article 28 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the ” GDPR”), we hereby inform you that we intend to involve new subprocessor(s) in the provision of our software solution.
Overview
Effective thirty (30) days after this notification, Shiftbase B.V. will start involving the following additional subprocessor(s) for delivering it's services.
| Company name | Head Office | Purpose | Data Location |
|---|---|---|---|
| Peaberry Software Inc. d/b/a Customer.io | 9450 SW Gemini Dr., Suite 43920, Beaverton, Oregon 97008-7105. | Product marketing & Transactional email | EU |
The complete list of subprocessors involved by Shiftbase B.V. is also available at the following address: https://trust.shiftbase.com/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57
Objection
If you object to Shiftbase B.V. contracting Customer.io as a new subprocessor for reasons related to data protection, please send an email to privacy@shiftbase.com with the subject "Subprocessor Objection", including the ground(s) for the objection. We remind you that, unless a longer period is agreed between us in the data processing agreement applicable between our companies, you have a period of fourteen (14) days following this notification to submit your objections. If no objections are received within set period, we will assume you consent to the involvement of Customer.io.
If you need help using this Trust Center, please contact us.
If you think you may have discovered a vulnerability, please send us a note.